Speech and Text Analysis
About the Project
This project explores the development of applications for collecting and categorizing key elements in a conversation. One idea is to extend the designed application to a chatbot. To build their models, the team is using the open-source Google Taskmaster-1 dataset, which consists of 13,215 task-based dialogs created between a customer and an agent having a conversation recorded in text about one of the following six topics: ordering pizza, creating auto repair appointments, setting up ride service, ordering movie tickets, ordering coffee drinks, and making restaurant reservations.
Invoca provides an AI-powered call tracking and analytics platform that helps marketers get campaign attribution and actionable data from inbound phone calls. Invoca helps their companies build a better experience for their customers.